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I never received my password reset email

If you did not receive a password reset email, it may be because of the following:

  • There was a typo in your email address. 
  • Your spam filter may have caught the email. Please check your spam folder.
  • JavaScript is disabled in your browser. Please check your browser settings and confirm that JavaScript is enabled.
  • You have not successfully registered a Texas Gateway account. Please try registering again with the same email address. (If an account already exists, you'll see an error regarding a duplicate email address.)

If you continue to have problems activating your account, we recommend that you try creating a new account.

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